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We understand that life happens so we've made our refund and cancelation policy as clear and flexible as possible. Details are below. If you have questions please don't hesitate to get in touch.  

Refund & Cancelation Policy


Purchased classes are non-refundable. Purchased classes may be used within 6 months of purchase. Classes that are not used within 6 months of purchase are forfeited and will be donated to a first-responder, teacher, or person in need. 

"I'm not gonna make it!"

If you sign up for a class, you may cancel within 1 hour of class. Classes not canceled within 1 hours of class will be subject to the following:

  • Single purchase class is non-refundable

  • Group class subscriptions will be debited for the class

  • Private subscriptions will be debited one class

  • Private single purchase may be rescheduled as a 30 minute session

"Where is everyone?"

If no one is signed up 1 hour before a class  starts, we reserve the right to cancel class. This is why it's SO important to sign up in advance. Our schedule will always be up to date on the website. If something out of our control happens such as a power outage, Internet outage, or failure of any of the third party systems we use to deliver classes we will do our best to get the word out to everyone on the website, email and social media as soon as possible and you will not be charged for any class that did not happen in these circumstances. 

"I barely made it!"
You can't blame  it on traffic ;)

Classes  open 15 minutes prior to starting so that you have plenty of time to get online, get settled, and chat with classmates or the instructor if you'd like. We honor everyone's time by starting and ending class on time. Students entering class late may not be admitted, or may be admitted only when the instructor can pause to let them in. Privates end at the scheduled time. 

"Where'd they go?"

We strive to build community online with respect for the instructor and everyone attending class. Any student who turns their video off during class is considered to have left the class, will be dropped from the session and charged for the class. If you need to attend to something (e.g. run to the bathroom, grab  water) simply leave your camera on so that we know you'll be coming back. 

Subscription Cancellation

We'd be sorry to see you go, but understand that things change. Please provide written notice to 30 days prior to your next Class Pack Subscription renewal. We'll be here with open arms should you decide to come back. 

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